Terms & Conditions of Sale

Terms & Conditions of Sale

 

These Terms & Conditions of Sale ("Terms") govern the purchase of products from our website https://organic-ube.co.uk/. By placing an order, you agree to these Terms.


1. Company Information

Company name: Organic-Ube
Address: 200 rue de la Croix Nivert 75015 Paris FRANCE
Email: info@organic-ube.co.uk


2. Products

  • We sell food products, including ube powder and related items.
  • Product descriptions, images, and specifications are provided for informational purposes.
  • We cannot guarantee that colours, textures, or packaging will exactly match the product received, due to variations in manufacturing or screen displays.


3. Orders

  • By placing an order, you confirm that all information provided is accurate.
  • Orders are subject to acceptance and availability.
  • We reserve the right to refuse or cancel any order if:

Products are out of stock, Payment is not authorised

There is a pricing or description error.

 

 


4. Prices & Payment

  • All prices are listed in GBP (£) and include applicable taxes, unless otherwise stated.
  • Payment methods accepted: Credit Card, Stripe, PayPal, Shopify Payments.
  • Payments are processed securely by third-party providers; we do not store full payment details.


5. Shipping & Delivery

  • We deliver across the United Kingdom.
  • Delivery times are estimates only and may vary depending on the carrier.
  • Risk of loss passes to you once the products have been delivered.
  • If a delivery cannot be completed due to an incorrect address or absence, additional charges may apply.


6. Right of Withdrawal & Returns

  • Under the Consumer Contracts Regulations 2013, you have the right to cancel your purchase within 14 days of receiving your order.
  • Returned goods must be unopened, sealed, and in their original packaging.
  • For health and safety reasons, we cannot accept returns of opened food products.
  • Return shipping costs are the customer’s responsibility.
  • Refunds will be issued within 14 days of receiving the returned goods, using the original payment method.


7. Refunds for Damaged or Incorrect Items

  • If you receive an item that is damaged, defective, or incorrect, please contact us immediately at info@organic-ube.co.uk
  • We will arrange a refund or replacement at no additional cost.


8. Liability

  • Our products are intended for personal consumption only.
  • We are not responsible for:

Improper use or storage of our products,

Allergic reactions or intolerances (please check ingredients before purchase)

 

  • Our liability is limited to the value of the order.

 


9. Intellectual Property

  • All content on our website (images, text, logos, recipes, etc.) is protected by intellectual property rights.
  • You may not reproduce, copy, or distribute any content without prior written consent.


10. Governing Law

These Terms are governed by the laws of England and Wales.
Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

 

11. Contact Us

For any questions regarding these Terms, please contact us:

Company name: Organic-Ube
Address: 200 rue de la Croix Nivert 75015 Paris FRANCE
Email: info@organic-ube.co.uk